Fast order processing

Most orders are processed within 48 hours after they are successfully placed and payment has been confirmed.

Processing times may vary depending on:

• Order size and quantity
• Product availability
• Account or order verification
• Payment processing
• Weekends and holidays
• Other circumstances affecting fulfillment

Orders are processed during our regular business hours.

Where do we ship?

Godwin Distributors ships eligible wholesale orders across the United States.

Shipping availability may vary depending on the products being ordered, the destination, and applicable federal, state, and local laws and regulations.

Certain products may be subject to additional shipping restrictions.

How long will my order take to arrive?

Delivery times depend on the shipping method, destination, carrier, and other circumstances.

Your order will first go through our processing and fulfillment process before being handed over to the shipping carrier. Once your order has shipped, the carrier’s estimated delivery time will apply.

How do I track my order?

Once your order has been processed and shipped, tracking information will be provided when available.

You can use the tracking number provided by the carrier to monitor your shipment.

Please allow some time for tracking information to appear or update after your package has been handed to the carrier.

What if my order is delayed?

While we work to ship orders promptly, delays can occasionally occur. Possible causes include:

• Carrier delays
• Weather conditions
• Holidays
• High shipping volumes
• Incorrect or incomplete delivery information
• Address-related issues
• Other circumstances outside our control

If your tracking information has not updated for an extended period or your order appears significantly delayed, please contact our support team.

Please check your address before ordering

Customers are responsible for providing a complete and accurate shipping address at checkout. This includes:

• Business name
• Street address
• Suite or unit number, if applicable
• City
• State
• ZIP code
• Valid contact information

Business deliveries

Godwin Distributors primarily serves business customers.

Please ensure that someone authorized to receive your shipment is available at the delivery address when required by the carrier or applicable regulations.

For age-restricted or regulated products, additional verification or delivery requirements may apply.

What if my order arrives damaged?

Please inspect your shipment when it arrives. If your order arrives damaged, contact Godwin Distributors as soon as possible and provide:

• Your order number
• A description of the issue
• Photos of the damaged package and products
• Any other information requested by our support team

Our team will review the situation and assist you according to our applicable policies.

What if my package is missing?

If your tracking information shows that a package was delivered but you cannot locate it, first check with your business’s receiving area and anyone who may have accepted the delivery.

If you still cannot locate the shipment, contact us with your order and tracking information so we can help investigate.

Shipping restrictions

Certain products may be subject to federal, state, or local laws and shipping restrictions.

Godwin Distributors reserves the right to restrict or decline shipment of products to locations where shipping, sale, or distribution is prohibited or otherwise restricted by applicable law.

Customers are responsible for ensuring that their business and purchases comply with all applicable laws and regulations.

Important information

• Shipping times are estimates and may change due to circumstances outside Godwin Distributors’ control.
• Orders may be subject to verification before fulfillment.
• Godwin Distributors is not responsible for delays caused by shipping carriers, incorrect addresses, weather, natural events, regulatory restrictions, or other circumstances beyond our reasonable control.